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KMID : 1145120180160030359
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Asian Journal of Beauty and Cosmetology
2018 Volume.16 No. 3 p.359 ~ p.368
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Communication, Organizational Trust, and Innovative Behavior of Makeup Employees in the 20-30s
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Jin Dong-Hee
Park Eun-Jun
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Abstract
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Purpose: The purpose of this study was to examine the communication, organizational trust, and innovative behaviors of 20-30 years old makeup employees and to analyze the inter relationships of the attributes so as to emphasize the importance of smooth communication and trust formation in organizations.
Method: The data collected through the questionnaires of 262 makeup employees in Seoul and Gyeonggi province were analyzed through the Statistical Package for the Social Sciences (SPSS) 22.0.
Results: The results revealed that communication has a significant effect on organizational trust and innovation behavior, and in turn, organizational trust has a significant influence on innovative behavior. Thus, communication and organizational trust are extremely important factors for corporate performance.
Conclusion: The implications of this study are, as follows. First, a vertical and horizontal communication device mentor-mentee system should be activated. Second, cooperative education and present collaborative tasks should be studied and beneficial goals to solve difficulties should be determined. Third, transparent management policies should be proposed.
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KEYWORD
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Makeup, Employees, Communication, Organization trust, Innovative behavior
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